Shows - Modern-IT-DevOps-to-ITIL-creating-a-complete-lifecycle-for-Service-Management


Mod 1: Modern IT Introduction to DevOps and ITIL Lifecycle [MP4] [0:30:47] [2015/08/19]
Get an intro to the ITIL and DevOps frameworks and how they relate to each other. Gain a better understanding of why the frameworks exist and how they complement each other for organizational success.


Mod 2: Modern IT People-Culture and Team Dynamics [MP4] [0:46:41] [2015/08/19]
Look at the typical organizational structures and team dynamics in a DevOps transformation. Learn what to do and what not to do in creating an organization. See how an existing structure can be used.


Mod 3: Modern IT Service Strategy and Ideation [MP4] [0:18:31] [2015/08/19]
​Explore the ways that IT organizations select the services to deliver to the business, how that selection plays into other parts of the lifecycle, and a practical method of getting started.


Mod 4: Modern IT Service Design and SDP [MP4] [0:26:41] [2015/08/19]
See how IT services are designed, documented, and transitioned to build. Walk through the creation of a backlog associated with a given IT service and how that backlog enters the dev process.


Mod 5: Modern IT Service Development [MP4] [0:27:06] [2015/08/19]
Get an overview of how the development process changes with DevOps, especially in relationship to leveraging a backlog, infrastructure as code, and testing practices.


Mod 6: Modern IT Service Transition [MP4] [0:39:24] [2015/08/19]
​​See how DevOps changes the service transition patterns of traditional enterprise IT. Explore the origination of changes, the role of configuration management, and the impact of release management.


Mod 7: Modern IT Service Operations [MP4] [0:45:30] [2015/08/19]
​​Find out how DevOps accelerates the operational lifecycle and provides superior service. Learn how the entire business lifecycle can be served through an integrated ITIL + DevOps approach. ​ ​


Mod 8: Modern IT Continuous Service Improvement [MP4] [0:20:32] [2015/08/19]
​​Get a framework for understanding how to invest in the future of IT. Focus on gathering feedback into a backlog, analyzing investments, and selecting a go-forward approach.