Short Video: How to open an Office 365 (Modern) Support Ticket
[MP4] [0:01:38] [2017/06/29]Are you facing an issue in Office 365 and need help to find a solution? Watch this video to learn how our new Support Platform can help you find troubleshooting steps or how you can reach out to our…
How-To Video - Purge Soft-deleted mailboxes in O365
[MP4] [1:31:41] [2017/02/25]In this video we gone learn how to properly purge a solf deleted mailbox. below there is the commands to be used to that: How to purge a soft deleted mailbox in Office 365 – EXO Voice 1. We delete…
Short Video: Office365 Import Tool with Azure AzCopy
[MP4] [0:13:39] [2017/02/06]Use the Office 365 Import service to import PST files to user mailboxes. On this video we gone show you step by step how to do it successfully. For more info about the article:…
Short Video: ODB MySite redirecting to Delve
[MP4] [0:04:54] [2017/02/06]Do you have provisioning issues with one or more user accounts? When accessing OneDrive library is the user being redirected to Delve? Watch this video to see how you could solve the issue…
Short Video: OneDrive for Business - Recover deleted MySite (Powershell)
[MP4] [0:05:05] [2017/01/27]You want to restore a users MySite, but you cannot access it in the Portal anymore? You can check through Powershell if this is still in the recycle bin and this video will show you exactly how. For…
Short Video: Using SARA tool for troubleshooting OneDrive for Business. 
[MP4] [0:02:41] [2017/01/21]Do you need help syncing your OneDrive files? Here you can find a quick guide on how to use SaRa Tool in order to diagnose and solve OneDrive Sync Issues This video has been delivered by: Manuela…
Short Video: Global administrator self service password reset
[MP4] [0:04:23] [2017/01/14]Have you ever had the experience of not being able to access your tenant?Have you been frustrated and found it hard to understand what to do in these scenarios and lost time regaining access?Use these…
Short Video: OneDrive for Business Fixing credential issues
[MP4] [0:02:31] [2016/12/01]Are you experiencing repeated credential pop-ups or different credential issues that might cause OneDrive for Business syncing issues? In this video you will find some steps that could help you fix it…
Support Corner Webcast: Office 365 Labs - 
[MP4] [1:11:21] [2016/11/26]In this event we will look into ADFS and MFA. We will touch several topics, concentrating on how to read a SAML token and tricks on how to efficiently troubleshoot potential issues using appropriate…
Short Video: How to recover emails using SARA tool.
[MP4] [0:09:04] [2016/11/17]Do you ever lost an important email? Here you can find a quick procedure to recover it using SARA tool. (Beta feature) This video has been delivered by: Doaa Sameh See more on:…
Support Corner Webcast: Office 365 Labs - OneDrive Synchronization 101 
[MP4] [0:45:18] [2016/11/04]In this event we will look into onedrive Sync. We will touch several topics, concentrating on how to efficiently manage onedrive and show some tips and tricks on how to efficiently troubleshoot…
Short Video: How to use SARA tool to fix office Setup.
[MP4] [0:06:34] [2016/10/28]Have you ever had issues on office setup?Here are some quick how to that you could do to mitigate this issue with SARA tool This video have been delivered by: Doaa Sameh See more on:…
Support Corner Webcast: Office 365 Labs - Exchange Online Compliance 
[MP4] [1:07:07] [2016/10/20]In this event we will look into Exchange Online Compliance. We will touch several topics, concentrating on how to efficiently manage this feature and show some tips and tricks on how to efficiently…
Short Video: SARA Tool - How to troubleshooting Outlook 
[MP4] [0:07:19] [2016/10/07]Have you ever had issues on outlook? Have you ever been in a situation where you are not sure about why outllook is not working?Here are some quick step that you could do to mitigate this common…
Short Video: SARA Tool: Outlook Keeps Asking for my password.
[MP4] [0:04:38] [2016/09/30]Have you ever had issues with configuring a email account on outlook? Have you ever been in a situation where you are sure about your credentials and is not working?Here are some quick step that you…
How-To Video OneDrive For Business Step by step (5/5)
[MP4] [0:10:58] [2016/09/23]In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions. This video have been delivered by: Teresa Cordeiro…
How-To Video OneDrive For Business Step by step (4/6)
[MP4] [0:10:58] [2016/09/16]In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions. This video have been delivered by: Teresa Cordeiro …
Support Corner Webcast: SARA Tool
[MP4] [0:52:10] [2016/09/06]In this session we will go a little deeper into SARA Tool support tool. Agenda -What is Sara-Features and Additions-Common Issues-Troubleshooting using SARA-What's New. This video have been delivered…
How-To Video OneDrive For Business Step by step (3/6)
[MP4] [0:43:08] [2016/08/11]In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions. This video have been delivered by: Teresa Cordeiro…
How-To Video OneDrive For Business Step by step (2/6)
[MP4] [1:12:12] [2016/08/05]In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions. This video have been delivered by: Teresa Cordeiro…
Short Video: Documents Not Showing On Search Sharepoint
[MP4] [0:03:16] [2016/07/27]Have you ever had issues with SPO search? Have you ever been in a situation where you can see documents in a document library but you are not able to search for them?Here are some quick step that you…
Support Corner Webcast: Cross Organization / Office 365 Availability
[MP4] [1:12:36] [2016/07/27]In this session we will go a little deeper into Cross Organization protocols and service availability regarding free-busy, which will also include live demos. Agenda Availability Service / Free Busy…
How-To Video OneDrive For Business Step by step (1/6)
[MP4] [0:53:08] [2016/07/22]In this video we will demonstrate how onedrive works and the different ways of synchronization available as well the main differences of versions. This video have been delivered by: Teresa Cordeiro…
Support Corner Webcast: SPO Sharing & Permissions
[MP4] [0:53:41] [2016/06/27]n this session we will overview of all the SharePoint sharing & permission options available in SharePoint Online, this will be the topics: - Global Administrator - Site Collection Administrator -…
Support Corner Webcast: ADFS on O365 (Logging+tracing+Troubleshooting) 
[MP4] [1:08:23] [2016/06/27]In this session we will go a little deeper into WS-FED sign-in protocol and authentication protocols regarding ADFS context, which will also include live demos and Fiddler tracing.AgendaAuthentication…
Support Corner Webcast: SharePoint Online Administration
[MP4] [0:31:13] [2016/06/20]We will take an overview of all the SharePoint Administrator options available on the Admin Panel, this will be the topics-Site Collections-Infopath-User Profiles-BCS-Term Store-Records…
Support Corner Webcast: Non Delivery Report (NDR) analysis and diagnostic
[MP4] [0:26:33] [2016/05/23]In this event we will look deeply under the hood of Non Delivery Report (NDR). We will learn how to analyse a NDR, distinguish between NDR Types. We will also Troubleshoot different NDR Types. Some of…
Support Corner Webcast: Office 365 Labs (Part 4 of 4) Skype for Business Online
[MP4] [1:36:32] [2016/05/20]In this event we will look under the hood of Skype for Business Online. We will touch several topics, concentrating on how to efficiently manage a Skype for Business Online Organization and take…
Short Video: Internal Relay
[MP4] [0:01:28] [2016/04/22]This video will show you how to set a domain or a subdomain between an organization that have to share the same SMTP address space between two or more different messaging systems. For example, you may…
Support Corner Webcast: Office 365 Labs (Part 2 of 4) Exchange Online
[MP4] [1:14:25] [2016/04/22]In this event we will look deeply under the hood of Exchange Online. We will touch several Exchange Online and Exchange Online Protection topics, concentrating on how to efficiently manage an Exchange…
Support Corner Webcast: SPO Search Quick Troubleshooting
[MP4] [0:20:24] [2016/04/22]The goal of this session is to introduce the SharePoint Online Managed and Crawl Properties, recent changes and how we can do a quick troubleshoot. This video have been delivered by: Helio Miranda -…
Support Corner Webcast: SPO Storage Quota & Management
[MP4] [0:14:18] [2016/04/22]The goal of this session is to introduce the storage model in SharePoint Online, the more recent changes that were made to it and how we can troubleshoot storage related issues and be informed on…
Short Video: Office 365 Free/Busy
[MP4] [0:03:16] [2016/04/22]Do you constantly have meetings with a specific company that is from Office 365 and you find difficult to understand when their users are available or not? With Office 365 is possible to create a…
Support Corner Webcast: How to read an Advance Message Trace
[MP4] [0:31:35] [2016/04/22]In this video we will show you how to read an advance message trace using real life scenarios. This video have been delivered by: Andrei Mocanu See more on: https://aka.ms/o365supportcorner
Support Corner Webcast: Message Header Analysis for Troubleshooting Mail Flow and Spam Issues
[MP4] [0:52:57] [2016/04/22]With this video, you will learn how to analysis a Message Header for Troubleshooting Mail Flow and Spam Issues This video have been delivered by: Victor Ungureanu See more on:…
Short Video: Troubleshooting Cloud PBX with On-Premises PSTN Connectivity
[MP4] [0:06:48] [2016/04/22]With this video, you will learn how to troubleshoot Cloud PBX with On-premises PSTN Connectivity. Using O365 has never been easier This video have been delivered by: Tiago Roxo See more on:…
Short Video: Exchange Online Protection
[MP4] [0:53:40] [2016/04/20] Exchange Online Protection This video have been delivered by: Fulvio Salanitro - Rogier Honselaar See more on: https://aka.ms/o365supportcorner
Short Video: Office 365 - Report Spam & Phishing
[MP4] [0:02:06] [2016/04/20]This video will help on submitting false negative, false positive spam and even messages to Microsoft for analysis. This video have been delivered by: Mirzá Jamal See more on:…
Support Corner Webcast: Active Directory Synchronization, Domain Management, Federation
[MP4] [0:41:00] [2016/04/20]Active Directory Synchronization, Domain Management, Federation - 18/2/16 We will talk about how customers can add, verify and manage a custom domain.We will briefly include the PowerBI takeover,…
Support Corner Webcast: Outlook connectivity to Office 365
[MP4] [0:47:45] [2016/04/20]In this session we will talk about how to solve the most common issues related to Outlook connectivity to Office 365We will discuss some common configuration errors and how to resolve them. This…
Short Video: How to create and handle an Office 365 Service Request
[MP4] [0:04:01] [2016/04/20]With this video, you will learn how to create and handle a service request. Using our support center has never been this easy! This video have been delivered by: Bruno RR Fernandes See more on:…
Support Corner Webcast: Mail Migration Strategies
[MP4] [1:11:23] [2016/04/20]In this session we will talk about all the possible ways to migrate from a mail server (Exchange and Third parties) to Exchange Online. More over, we will discuss some common configuration errors and…
Short Video: Troubleshooting Mobile Devices Connectivity with Fiddler and Network Monitor
[MP4] [0:05:31] [2016/04/20]With this video, you will learn how to troubleshoot a mobile device connection using Fiddler and an Network. This video have been delivered by: Jaime Correia See more on:…
Support Corner Webcast: Cloud Identities (ADFS)
[MP4] [1:32:46] [2016/04/20]In this session we will talk about the 3 types of identities we can find on O365 (Cloud Managed, Directory Sync and Federated Identity) and with a special focus to ADFS, which will include live demos…
Support Corner Webcast: Office 365 Labs (Part 1 of 4) Identity
[MP4] [1:37:59] [2016/04/20]In this event we will look deeply under the hood of Office 365 identities. We will touch all three major Office 365 identity scenarios: cloud only identity, synchronized identity and federated…
Support Corner Webcast: Blocking Malware and Spoof attacks in Office 365
[MP4] [1:05:30] [2016/04/19]Antimalware protection in Office 365: hands-on with troubleshooting a zero-day virus This video have been delivered by: Mihai Caltaru See more on: https://aka.ms/o365supportcorner